Solved: Virgin > O2 Switch and Access Point Names (APNs)

philrichards · ‎11-07-2023

This morning my account switched over from Virgin to O2 and appears to have gone smoothly as far as calls / SMS / 5G data / voicemails.

I've noticed the Access Point Names haven't changed over from Virgin's. I'm travelling to the EU at the weekend and will need access to data on arrival. Do the APNs need changing over manually at all? If so where abouts are they on the O2 website? I've seen various 3rd party sites list detail them, but would rather get the details straight from O2.

Thanks.

Phil.

MI5 · ‎11-07-2023

@philrichards

https://community.o2.co.uk/t5/Android-Devices-Samsung-HTC-Sony/Connecting-Android-Phone-to-Data-Serv...

https://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/Connecting-iPhone-to-Data-Services/m-p/5...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎11-07-2023

@philrichards

https://community.o2.co.uk/t5/Android-Devices-Samsung-HTC-Sony/Connecting-Android-Phone-to-Data-Serv...

https://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/Connecting-iPhone-to-Data-Services/m-p/5...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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