Solved: Vanquis app Verification code

Andy1968 · ‎11-02-2020

Has anyone had a problem with O2 and Vanquis App?. Downloaded the app, and its supposed to send my mobile a verification code, to ensble login, however after entering my mobile number I dont get sny code, supposed to cone through via message. Has anyone else had this problem, and solved it. Contacted Vanquis, who say its a problem with my phone, checked permissions etc, any help would be appreciated thanks

MI5 · ‎11-02-2020

@Andy1968

Do you have a spend cap on your account?

They can sometimes mess some things up.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎11-02-2020

@Andy1968

Do you have a spend cap on your account?

They can sometimes mess some things up.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Martin-O2 · ‎13-02-2020

Hey @Andy1968 have you had any luck getting your issue sorted?

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