Upgrading phone early with O2 open discount

[Heathermmm]

Hi, I have received a message from O2 saying I can upgrade my phone early and they will pay the remaining balance. I have an O2 open discount with the current plan, can this type of discount be applied to the new phone now or do I have to wait until the current contract finishes. Many thanks.

[Cleoriff · Accepted solution]

Hi @Heathermmm 

With O2 Open you would need to apply for it again for your new contract. It's no problem, all you need to do is follow the guidelines Guide: O2 Open & Friends and Family discounts - How to sign up 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255