Upgrade

[Iphone12]

Hello ,

Last week I made a order ( upgrade my phone ) and still did not receive . Only have email with confirmation. Can u let me know please delivery date ?

Thanks

[MI5]

@Iphone12 

The iPhone 12 is only on pre order.

The phone is not on sale until October 23rd.

You will receive a dispatch email when it ships from O2, usually the day before delivery.

For confirmation of this you need to contact O2.
All numbers are in this guide Guide: Coronavirus Community Help and Support 
Or 202 from your O2 mobile.
Advice from an O2 Guru to get through:
When you call 202, you will be asked for the reason you are calling.
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
You can also try saying "Upgrade" or "Fraud" to be connected to an advisor.

[Cleoriff]

Wondered how you worked that out...until I looked at the op's name

[MI5]

Clue's are usually in there somewhere

[viridis]

New levels of impatience recorded