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on 20-10-2020 09:42
Last week I made a order ( upgrade my phone ) and still did not receive . Only have email with confirmation. Can u let me know please delivery date ?
Thanks
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on 20-10-2020 09:48
The iPhone 12 is only on pre order.
The phone is not on sale until October 23rd.
You will receive a dispatch email when it ships from O2, usually the day before delivery.
For confirmation of this you need to contact O2.
All numbers are in this guide Guide: Coronavirus Community Help and Support
Or 202 from your O2 mobile.
Advice from an O2 Guru to get through:
When you call 202, you will be asked for the reason you are calling.
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
You can also try saying "Upgrade" or "Fraud" to be connected to an advisor.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 20-10-2020 09:51
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on 20-10-2020 09:51
Wondered how you worked that out...until I looked at the op's name
Veritas Numquam Perit
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on 20-10-2020 09:52
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on 20-10-2020 09:52
Clue's are usually in there somewhere
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 20-10-2020 11:27

