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Level 1: Joiner
Posts: 1
Registered: ‎01-06-2018
Accepted Solution

Upgrade

How do I change my upgrade handset if I don’t like it?
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Posts: 94,806
Topics: 543
Solutions: 12,028
Registered: ‎04-04-2012

Re: Upgrade

Hi @Magih123

Have a read of the change of mind policy.

https://www.o2.co.uk/help/phones-sims-and-devices/our-change-of-mind-policy

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Former Staff
Posts: 5,421
Registered: ‎18-04-2018

Re: Upgrade

Welcome to the Community @Magih123 slight smile Was the info above from @MI5 enough or do you have any further questions on how to proceed? 

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