cancel
Showing results for 
Search instead for 
Did you mean: 

Unsolicited email from O2wifi@o2.com

Elanorf
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I received an email from “O2wifi@o2.com” asking me to click a link to verify my email address. I haven’t clicked it-is it likely to be a scam ? Flagging it here to warn others if it is.

Message 1 of 11
8,624 Views
10 REPLIES 10

Cleoriff
Level 94: Supreme
  • 127777 Posts
  • 834 Topics
  • 7586 Solutions
Registered:

@Elanorf 

I think it's a scam, simply because anything ending with O2.com  doesn't exist. It's O2.co.uk.

Block the number and report it free to 7726.

DO NOT follow any links or enter any information.

O2 advice here   https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing

https://www.actionfraud.police.uk/

https://community.o2.co.uk/t5/Welcome-News/Phishing-Smishing-amp-Scams-Latest-info-amp-advice/m-p/13...

 How to block a number:

https://www.samsung.com/us/support/answer/ANS00062352/

https://support.apple.com/en-us/HT201229

Veritas Numquam Perit

Girl in a jacket
Message 2 of 11
7,339 Views

madasaf1sh
Level 78: King of Kings
  • 12033 Posts
  • 69 Topics
  • 3221 Solutions
Registered:

@Elanorf @Cleoriff 

o2.com is the global o2 domain and does indeed belong to Telefonica, the domain points to the o2 Name Servers.

 

Have you connected or someone connected to an o2 hotspot at all? 

 

So without seeing the full message headers, it is impossible to see if the email is spam.

 

 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 3 of 11
7,333 Views

Elanorf
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

IMG_5912.jpeg

Message 4 of 11
7,328 Views

Elanorf
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Thanks for the replies, I’ve put a picture above of how the email looks

Message 5 of 11
7,328 Views

MI5
Level 94: Supreme
  • 151821 Posts
  • 650 Topics
  • 28844 Solutions
Registered:

@Elanorf 

It's a genuine O2 domain used for the hotspots provided by o2 to shops and venues. 

The domain uses O2 DNS servers and is owned by o2 Worldwide and is managed by o2's IP partner Stobbs. 

Stobbs ranked Tier 1 in latest Legal 500 (iamstobbs.com)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 11
7,312 Views

Cleoriff
Level 94: Supreme
  • 127777 Posts
  • 834 Topics
  • 7586 Solutions
Registered:

@madasaf1sh 

According to THIS POST of yours, it only refers to .co.uk. (Hence my confusion) 😉

Veritas Numquam Perit

Girl in a jacket
Message 7 of 11
7,305 Views

MI5
Level 94: Supreme
  • 151821 Posts
  • 650 Topics
  • 28844 Solutions
Registered:

O2.com resolves to O2.co.uk - same thing

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 8 of 11
7,302 Views

Cleoriff
Level 94: Supreme
  • 127777 Posts
  • 834 Topics
  • 7586 Solutions
Registered:

@MI5 wrote:

O2.com resolves to O2.co.uk - same thing


Really? If someone mistakenly added .co.uk instead of .com to my email address. I wouldn't get the email. I fail to  see how it's 'the same thing'?

All seems pretty stupid really. The op received an EMAIL asking them to verify their EMAIL address. What for?

Veritas Numquam Perit

Girl in a jacket
Message 9 of 11
7,275 Views

madasaf1sh
Level 78: King of Kings
  • 12033 Posts
  • 69 Topics
  • 3221 Solutions
Registered:

@Cleoriff 

 

On our o2 wifi in our stores, it sends from .co.uk but I have also seen it come from .com it all depends on the vendor, and if they have a preference 😀

 

I agree it should be standardised and one of my pet hates is service admins who do this crap slight_smile 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 10 of 11
7,258 Views