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If it's the MCK code you need @Unlockin, then you will have to ask Samsung for it?
Unblocking code here https://www.o2.co.uk/help/phones-sims-and-devices/unblock-your-phone
Can you please keep to one thread https://community.o2.co.uk/t5/Android/Unlocking/m-p/1138229#M69409
and here https://community.o2.co.uk/t5/Android/Unlocking/m-p/1138194
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The phone is hard locked by the sounds of it due to too many attempts to unlock with the wrong code.
Samsung will refer you back to o2 who will have no idea what you’re talking about.
Try your local market or phone repair shop.
Samsung will refer you back to o2 who will have no idea what you’re talking about.
Try your local market or phone repair shop.
- 5 Posts
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- 5 Posts
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- 0 Solutions
- 144780 Posts
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I know. Follow what I advised above.
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Hi @Unlockin, and welcome to the forum!
How are you getting on with this, have you managed to unlock your phone now? @MI5 and @Cleoriff shared a lot of helpful info so please let us know if it helps or if you need more advice 
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!
If you'd like to take part, why not register?
