Unlocking

[Barns14]

I have been given a phone off my counsin that is locked to o2, I don’t have the original SIM card and neither does my counsin any more, is there a way of unlocking it through o2? 

[darrengf · Accepted solution]

Hello and welcome to the Forum. .

you would need to buy a o2 PAYG SIM card, top up £15 then speak to o2 customer care.

but please note that they will remove £15 from the sim, so even if u make one call or send a sms they won’t be able to do it.  

Great guide here all about it

https://community.o2.co.uk/t5/Other-Products-and-Services/Unlocking-an-O2-phone-to-use-a-different-S...

[MI5]

You'll need the classic PAYG tariff and you'll need £20 top up as you will have to make some calls to register the phone on the network against your sim card.

[darrengf]

Yes I normally tell my friends that. The o2 classic 321

3p per min

2p per sms

1p per mb

i always tell the to make a few calls, sms just to use about 50p worth, wait a couple of days then request it via online unlock form or online chat

but you must have £15 on or more in the balance as o2will take £15 from it for the u lock code. 

[Cleoriff]

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@darrengf wrote:

but you must have £15 on or more in the balance as o2will take £15 from it for the u lock code. 

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All PAYG phones are now free to unlock @darrengf. Something new as from a month ago

See here

https://community.o2.co.uk/t5/How-to-Guides/Unlocking-an-O2-phone-to-use-a-different-SIM-card/ba-p/1...

[darrengf]

Thanks @Cleoriff

@This one slipped right under my Radar.  Kudos to you for putting us correct.

well I never. Good on o2 😀👍

so there you go @Barns14. it free. You still need a o2 classic SIM card. Min spend £10. But make a couple of calls and sms to get it registered on the network and then follow as per the web link to unlock it.

Happy unlock.

Top marks @Cleoriff 😀👍

[EmilieT]

Hi @Barns14, and welcome to the forum 

Have you managed to get this phone unocked, following the advice @darrengf, @MI5 and @Cleoriff shared above? Please let us know how you get on with this!