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Unlocking phone

Soku
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Hi,

 

I am trying to unlock my Samsung S8 for a past few days. I've been to the shop and spoke to someone on Live Chat. It seems they have no idea how to help me. Everytime I request the code someone is sending me PUK. It's so frustrastrating. It's a wrong code. I want to sell the phone, but cannot do it.

 

Can anyone help me with getting NUC code?

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MI5
Level 94: Supreme
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@Soku 

How to get PUK https://www.o2.co.uk/help/phones-sims-and-devices/unblock-your-phone

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
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@Soku 

Follow help here Guide: Unlocking an O2 phone to use a different SIM card 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Cleoriff
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@Soku 

Are you sure the phone is locked? Borrow another sim card and test it first.

Best of luck and welcome to the forum Welcome

Veritas Numquam Perit

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Soku
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I tried a few sim cards from other providers and phone is asking me for PUK code.

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MI5
Level 94: Supreme
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@Soku 

How to get PUK https://www.o2.co.uk/help/phones-sims-and-devices/unblock-your-phone

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 5 of 8
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Cleoriff
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Deleted by me. Wrong thread!

Veritas Numquam Perit

Girl in a jacket
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MI5
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I believe @Soku is wanting to sell it, however, if the incorrect code has been entered too many times it will now be hard locked to O2.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Cleoriff
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Sorry posted the above in error. Thought I was on another thread. Will delete to avoid confusion. rolling_eyes

Veritas Numquam Perit

Girl in a jacket
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