Unlocking phone

Clairethomas190 · ‎15-10-2018

Was sent and unlock code for my phone however the code did not work and now when I requested a new code they have said that they cannot send me a new code I do not understand why my phone cannot be unlocked it is very frustrating as I have paid for an Australian SIM card and I need it for work and for security out here please help this is getting beyond and joke

MI5 · ‎15-10-2018

@EmilieT can you help here ?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

EmilieT · ‎15-10-2018

Hi @Clairethomas190, I'm sorry your unlock code isn't working! I'm not sure why that is but I'll try to find out more - all I need to do so are a few more details, so I'll send you a Private Message on the forum shortly

Cheers @MI5 for the mention!

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