Unlocking my mobile when overseas

[Anonymous]

Im in singapore and would like to unlock my galaxy alpha to use here. With all the changing sims etc ive lost my O2 pay as you go sim. Is it possible for me to pay with some other method, the £15 charge mentioned to unlock the phone. my alpha is my favourite phone and i would really like tokeep using it. thank you.for any assistance.

[adamtemp64 Level 66: Unequalled]

As far as I know only by using an o2 sim with the £15 credit on the sim and after 12 months can it be unlocked .

you could try live chat but I do not think they will be able to assist you 

[MI5 Level 94: Supreme]

If the phone is registered on the o2 network, or has been in the past, you have a chance.
Fill out the form and see what response you get.
If it was used on a contract it should be OK but you've no chance if you are trying to do it with a new payg sim.

[PhoneDoc]

The alternative would be to pay an independent company for an unlock code. This would be around £15-30, maybe cheaper in Singapore. Definitely worth a shot filling those forms in anyway though as @MI5 suggests

[adamtemp64 Level 66: Unequalled]

@Anonymous Can you confirm if this was a payg phone and not a contract phone as you say you have lost the payg o2 sim .