Unlocking Phone

[Anonymous]

Hi I need help unlocking my phone. I had a pay monthly contract that has now ended. I have my IMEI number but cant find where to ge the unlock code from online. Can anyone help please?

Thanks

[MI5 · Accepted solution]

Help here http://community.o2.co.uk/t5/Other-Products-Services/Unlocking-an-O2-phone-to-use-a-different-SIM-ca...

[Cleoriff]

if you want to do it via My O2 http://www.o2.co.uk/myo2  you look for this section once you have accessed your account

[MI5]

@Anonymous I didn't include the MyO2 link as I wasn't sure if your MyO2 was still active as you said your contract had finished, but it is included in our Knowledgebase article here

[jonsie]

Hopefully it's still active and showing the correct IMEI. 

[Cleoriff]

To be fair I knew I had seen the My O2 link in one of the guides. This is where it gets confusing when we have both KB and Index guides available...?:smileysad:

[MI5]

I've already asked Martin to update it.

[Cleoriff]

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@MI5 wrote:
I've already asked Martin to update it.

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Good....anything that causes less confusion for me is always a good thing

[MI5]

Me too

[jonsie]

System and product knowledge is what this community is all about so some of the links are now outdated I'm afraid.