Solved: Unlock phone when no longer an o2 customer

Ll78 · ‎07-09-2020

I am no longer an o2 customer but have an old phone I want to use on another network. I filled fin the form and they won’t unlock because of security questions. I can log in online because I am no longer a customer. How do I unlock this

MI5 · ‎07-09-2020

@Ll78

Manual entry form here Guide: Unlocking an O2 phone to use a different SIM card

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Ll78 · ‎07-09-2020

I can’t log in

MI5 · ‎07-09-2020

@Ll78

Manual entry form here Guide: Unlocking an O2 phone to use a different SIM card

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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