Solved: Unlock mobile Mifi - Page 2

Anonymous · ‎05-10-2017

Hi, I'm trying to unlock my HUAWEI E5770s mobile WiFi. I contacted O2 and they sent me an unlock code with details on how to unlock it. I've tried to get onto the device management page, which takes me to O2, however it won’t complete my user name, it misses off the end m from com.

I thought I’d ask on here before I have to phone the O2 mobile WiFi team.

I'd be very grateful for any help.

Thanks

Maj

Anonymous · ‎06-10-2017

This is the page I get when I enter the ip.

MI5 · ‎06-10-2017

Aha!
The username you need is admin and the password is also admin.
It's not your email address as it's asking you to log into the router.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎06-10-2017

Thank you SO MUCH! I'll give it a go.

Just shows how much O2 staff know, lol.

Anonymous · ‎06-10-2017

It worked, the mifi is now unlocked.

You're a total star, thank you.

O2

MI5 · ‎06-10-2017

Happy to help

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

ChrisR · ‎25-01-2019

where did you put the code in? i cant find it?

O2

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