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Unlock mobile Mifi

Anonymous
Not applicable

Hi, I'm trying to unlock my HUAWEI E5770s mobile WiFi. I contacted O2 and they sent me an unlock code with details on how to unlock it. I've tried to get onto the device management page, which takes me to O2, however it won’t complete my user name, it misses off the end m from com. 

I thought I’d ask on here before I have to phone the O2 mobile WiFi team. 

 

I'd be very grateful for any help. 

 

Thanks

 

Maj

Message 1 of 16
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Anonymous
Not applicable

This is the page I get when I enter the ip.

Message 11 of 16
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MI5
Level 94: Supreme
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Aha!
The username you need is admin and the password is also admin.
It's not your email address as it's asking you to log into the router.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 12 of 16
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Anonymous
Not applicable

Thank you SO MUCH! I'll give it a go.

Just shows how much O2 staff know, lol.

Message 13 of 16
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Anonymous
Not applicable

It worked, the mifi is now unlocked.

You're a total star, thank you. Fantastic

 

clown O2

Message 14 of 16
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MI5
Level 94: Supreme
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Happy to help slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 15 of 16
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ChrisR
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where did you put the code in? i cant find it?
Message 16 of 16
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