Unlatching

on 20-08-2014 20:09
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on 20-08-2014 20:09

20-08-2014 20:10 - edited 20-08-2014 20:12
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20-08-2014 20:10 - edited 20-08-2014 20:12
We don't know any unlocking codes I'm afraid.
Try again https://www.o2.co.uk/apps/help/help?qid=1&q1=2&route=unlocking&case=Handset%20Unlocking%...
Have you tries inserting a non O2 SIM card to compete the unlock. Not a virtual one if you can help it.
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on 20-08-2014 20:11
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on 20-08-2014 20:11
Each phone has it's own specific code.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

on 20-08-2014 20:12
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on 20-08-2014 20:12
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20-08-2014 20:14 - edited 20-08-2014 20:17
How have you e mailed them. What address as there mail facility was closed down.
Use the form again and do try a non 02 uk SIM card in it.
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on 20-08-2014 20:14
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on 20-08-2014 20:14
Have you tried the EE sim in it anyway?
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 20-08-2014 20:16
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on 20-08-2014 20:16
The process is that you have to put a non-O2 sim in so that it will request that you enter the code.

on 20-08-2014 20:18
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on 20-08-2014 20:18
.email us at mailto:mycare@o2mail.co.uk where it will receive our attention.
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on 20-08-2014 20:18
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on 20-08-2014 20:18
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

on 20-08-2014 20:19
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on 20-08-2014 20:19
Try the unlock link again and or ring customer services as they may be able to help.
http://www.o2.co.uk/contactus

