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27-12-2021 19:12 - edited 27-12-2021 19:12
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27-12-2021 19:12 - edited 27-12-2021 19:12
Hi, did anyone else place an order for the Galaxy Book when it was on offer and still received no updates? I dont even know if i will ever receive it, cheers
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on 27-12-2021 19:34
Hello @Stmc89
Welcome to the o2 Community
You would need to contact O2 customer services
This may help
Social Media Teams will be on hand just
send them a message
https://o2uk.co/O2CFB
https://o2uk.co/O2CTW
https://o2uk.co/O2CIG
O2 Facebook
O2 Twitter
O2 Instagram
HAPPINESS IS BEE SHAPED
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on 27-12-2021 19:34
Hello @Stmc89
Welcome to the o2 Community
You would need to contact O2 customer services
This may help
Social Media Teams will be on hand just
send them a message
https://o2uk.co/O2CFB
https://o2uk.co/O2CTW
https://o2uk.co/O2CIG
O2 Facebook
O2 Twitter
O2 Instagram
HAPPINESS IS BEE SHAPED
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on 27-12-2021 19:37
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on 27-12-2021 19:37
Thanks TallTrees, i try them nearly everyday but the only update they can give me is it is out of stock, the annoying thing is everday ive checked, it still says delivery in upto 1 week if i was to place a new order and its been saying that since i placed the order, i was just curious if anyone was in the same boat, thanks
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on 27-12-2021 19:41
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on 27-12-2021 19:41
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on 27-12-2021 19:51
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on 27-12-2021 19:51
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on 27-12-2021 19:56
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on 27-12-2021 19:56
Hi @madasaf1sh , thanks for your reply, it was for the standard Galaxy Book (not the go or the pro). I dont mind waiting as i was happy with the offer when i ordered it, its just the lack of communication or updates, and the fact o2 are still claiming up to 1 week on new orders, cheers
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on 27-12-2021 20:02
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on 27-12-2021 20:02
I would speak to the o2 sales team, just in case your order has fallen into a black hole (it does happen, I once had it with both o2 and Samsung).
If you essage them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

