Unimpressed

[Curr946 Level 26: Upbeat]

Sure it is, but the neighbour might be a dodgy individual and not return it. But hey, at least it wasn't left outside your front door or tossed over a fence.

[adamtemp64 Level 66: Unequalled]

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@Curr946 wrote:
No delivery is guaranteed, there is just to many variables. Traffic, break downs, illness etc.

I've never heard of a service that promise a delivery by a specific time, unless its agreed on the day, as the driver can plan his route etc and will be able to give a rough time.

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Well all I can says is all major uk carriers do have timed delivery services and in the past have used loads of them including Royal Mail special delivery . TNT before 9 as an example picked up in somerset at 15:30 delivered 8.45 TRURO Cornwall next day. Saved me the drive .

[Curr946 Level 26: Upbeat]

I don't tend to use these services often. Maybe I'm just cheap lol. But the likes of Argos etc will call on the day to offer an est time. Didn't think a small packet currier would be able to offer such a promise in advance. Could mean a van running 50 miles or more half empty.

[adamtemp64 Level 66: Unequalled]

Well the couriers o2 use to dispatch multiple hundreds or thousands of parcels a day can and so can a lot of other business to consumer parcel services 

[Cleoriff Level 94: Supreme]

DPD give a specific timescale within an hour....they also give you the name of the driver and a map so you can track his progress...

[jonsie Level 94: Supreme]

I have a delivery Friday between 10 am to 1.00pm from DHL 

[gindygoo]

@Curr946 I think you're a bit off in your beliefs that timed deliveries aren't possible. UKMail aren't a small company they're a huge company. I'm also certain they do offer timed deliveries. 

As with most couriers if you're willing to pay a premium they'll get a package to its destination before a guaranteed deadline.

Anyhow, it seems the op in this case was offered such a service and hopefully will place a complaint to get a satisfactory resolution.

[jonsie Level 94: Supreme]

Have you received the phone now @Anonymous ?

[Curr946 Level 26: Upbeat]

@gindygoo Yeah would appear so. I stand corrected and it's good to know this is possible, even if it's rather expensive.

@Anonymous did you get your phone from next door?