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Unable to use O2 Wifi

Anonymous
Not applicable

I have been an O2 customer for two weeks now and there's one thing that's been annoying me, and that's the inability to take advantage of O2 Wifi when out and about.

 

Whenever I am situated within an O2 Wifi hotspot I can connect to the O2 Wifi network and it takes me to https://welcome.o2wifi.co.uk but I can browse no further and any attempt to deviate from this page results in me going back to it.

 

I have sent 'wifi' to 2121 several times already and I have an account setup with O2 Wifi. I can also connect to any other private or public wifi networks with absolutely no problems - the only one I have an issue with is O2's.

 

So, any suggestions on a possible fix? It's been sending me bonkers. Oh, and my phone is an HTC One X.

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Anonymous
Not applicable
I lodged an official complaint to O2 on the 13th but no reply so far....
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MI5
Level 94: Supreme
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7 working days for a reply from them (not including weekends).
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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