Unable to send pictures.

Andy61 · ‎08-02-2020

Hi I can send pics to my wife But can't to my daughter , keeps say service not activated on network

MI5 · ‎08-02-2020

It might be your daughters phone that does not have mms provisioned, not yours.

Are you all on O2 ?

If so, ask customer service to check all your accounts Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Andy61 · ‎09-02-2020

Hi No my daughter is on EE Am on 02 , But my wife is Vodafone & I can send photos to her phone but not daughters phone , I will call into phone shop next week & see if they can sort it

MI5 · ‎09-02-2020

@Andy61

Try calling EE about your daughters phone accont settings.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Marjo · ‎12-02-2020

Hi there @Andy61 , as it's been a few days since you last posted about this, I just wanted to ask if you managed to sort everything out in the end?

Cheers for the troubleshooting above @MI5

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