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Unable to claim free huawei tablet. - help please

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FrankC
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on ‎23-12-2018 13:03

on ‎23-12-2018 13:03

I am trying to claim my free Huawei tablet, but the link provided by the O2 shop is not recognized. 

Does anyone know how I go about claiming it please

many thanks in advance...

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MI5
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‎23-12-2018 13:18 - edited ‎23-12-2018 13:19

‎23-12-2018 13:18 - edited ‎23-12-2018 13:19

Many threads on here @FrankC but others had had issues too. 

If the advice isn’t working send a message to @Martin-O2 for help.  

https://community.o2.co.uk/t5/Other-Products-and-Services/Huawei-tablet-redemption/td-p/1172782

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
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‎23-12-2018 13:18 - edited ‎23-12-2018 13:19

‎23-12-2018 13:18 - edited ‎23-12-2018 13:19

Many threads on here @FrankC but others had had issues too. 

If the advice isn’t working send a message to @Martin-O2 for help.  

https://community.o2.co.uk/t5/Other-Products-and-Services/Huawei-tablet-redemption/td-p/1172782

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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FrankC
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on ‎23-12-2018 13:42

on ‎23-12-2018 13:42

Thanks MI5. I have managed to submit the claim now. Appreciate your help/reply.

I used the link on Brophy post regarding the website issue, and it seemed to work where others didn't.
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MI5
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on ‎23-12-2018 13:47

on ‎23-12-2018 13:47

Good to hear mate. Best of luck.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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