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Unable to activate my Disney subscription

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Vali2
Level 1: Joiner
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on ‎28-09-2023 21:05

on ‎28-09-2023 21:05

Hi,

I am unable to activate my Disney subscription.

 

Message received: There was a problem activating your subscription.

To Start streaming, try activating again. If the problem persists, contact your service provider.

 

Please advise.

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MI5
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‎28-09-2023 21:09 - edited ‎28-09-2023 21:10

‎28-09-2023 21:09 - edited ‎28-09-2023 21:10

@Vali2 

Guide here Guide: Adding and removing O2 Extras  

This is a customer to customer community, not O2.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 152060 Posts
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Registered:

‎28-09-2023 21:09 - edited ‎28-09-2023 21:10

‎28-09-2023 21:09 - edited ‎28-09-2023 21:10

@Vali2 

Guide here Guide: Adding and removing O2 Extras  

This is a customer to customer community, not O2.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Vali2
Level 1: Joiner
In response to MI5
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on ‎28-09-2023 21:15

on ‎28-09-2023 21:15

Thank you.

Will do.

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MI5
Level 94: Supreme
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on ‎28-09-2023 21:26

on ‎28-09-2023 21:26

Welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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