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US calls

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ADavies
Level 1: Joiner
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on ‎14-01-2019 15:23

on ‎14-01-2019 15:23

Hi I'm in the US. My contract includes being able to call in and from the US. Annoyingly my phone won't actually do it! I'm using the correct international dialing codes but the calls sometimes go through but mostly don't. I can't even call the support line to speak to someone! Anyone else had this issue? 😐
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MI5
Level 94: Supreme
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on ‎14-01-2019 15:26

on ‎14-01-2019 15:26

@ADavies AT&T and TMobile are the only 2 networks you can use. If connected to one of them, try selecting the other manually.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151800 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

on ‎14-01-2019 15:26

on ‎14-01-2019 15:26

@ADavies AT&T and TMobile are the only 2 networks you can use. If connected to one of them, try selecting the other manually.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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EmilieT
Former Staff
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on ‎21-01-2019 09:10

on ‎21-01-2019 09:10

Hi @ADavies, are you still having issues with this or did you make progress since you last posted? It'd be great if you could let us know slight_smile

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
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