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US calls

ADavies
Level 1: Joiner
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Hi I'm in the US. My contract includes being able to call in and from the US. Annoyingly my phone won't actually do it! I'm using the correct international dialing codes but the calls sometimes go through but mostly don't. I can't even call the support line to speak to someone! Anyone else had this issue? 😐
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MI5
Level 94: Supreme
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@ADavies AT&T and TMobile are the only 2 networks you can use. If connected to one of them, try selecting the other manually.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143438 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

@ADavies AT&T and TMobile are the only 2 networks you can use. If connected to one of them, try selecting the other manually.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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EmilieT
Former Staff
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Hi @ADavies, are you still having issues with this or did you make progress since you last posted? It'd be great if you could let us know slight_smile

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