Solved: Trying to get PAC code

Bez34 · ‎21-06-2022

when sending PAC to 65075 it keeps telling me there an issue contact o2 can you help?

gmarkj · ‎21-06-2022

If you have more than 1 number then texting won't work @Bez34.

You will need to contact customer services - either by phone to 202 / 4445 (depending if you are pay monthly or pay as you go) or using social media:

Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

View solution in original post

gmarkj · ‎21-06-2022

If you have more than 1 number then texting won't work @Bez34.

You will need to contact customer services - either by phone to 202 / 4445 (depending if you are pay monthly or pay as you go) or using social media:

Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

MI5 · ‎21-06-2022

@Bez34

If on contract, you can get PAC in your MyO2 Guide: How to get your PAC [June 2021 Update]

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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