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on 16-05-2017 16:56 - last edited on 16-05-2017 17:24 by BrendonM
Hello, I recently added a travel bolt on to my pay monthly account when travelling to the USA. I no longer need this bolt on, how do I stop it?
many thanks
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on 16-05-2017 17:26
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on 16-05-2017 17:26
The only time you may not need it is if abroad and you wanted to pay full standard rates for your phone use which may or may not be beneficial depending on your usage and destination.
The travel bolt on cannot be removed via your MyO2 btw but live chat can do it for you or you can call in http://www.o2.co.uk/contactus
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 16-05-2017 17:22
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on 16-05-2017 17:22
Hi Sue,
Please remove your personal data from this post, as it wouldnt take some nefarious person to use your personal details and they are on a public website.
You need to follow these instructions:
If you're already signed up for O2 Travel and feel it isn't the right service for your usage needs abroad, you can opt out at any time by texting NOTRAVEL to 23336 or you can remove the O2 Travel Bolt On in My O2.
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu
--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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on 16-05-2017 17:26
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on 16-05-2017 17:26
The only time you may not need it is if abroad and you wanted to pay full standard rates for your phone use which may or may not be beneficial depending on your usage and destination.
The travel bolt on cannot be removed via your MyO2 btw but live chat can do it for you or you can call in http://www.o2.co.uk/contactus
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.