08-11-2021 08:42
Hi, I have recently transferred my old phone (iphone 11) to the iphone 13 and for some reason my what's app messages are only showing up to 29th August, can someone please help? I have done the back up to icloud etc so don't understand? thanks
Solved! Go to Solution.
08-11-2021 08:55
08-11-2021 08:55
That is strange @Kellie28
I'd ask WhatsApp for help https://www.whatsapp.com/contact/?subject=messenger
08-11-2021 08:48
Go into WhatsApp on your 11 and do a manual backup to make sure all is uploaded.
You will then need to remove WhatsApp from your 13 and reload it to pull in the complete backup.
08-11-2021 08:50
08-11-2021 08:50
Ah thank you but I did that and it still the same
08-11-2021 08:51
08-11-2021 08:51
Is your iCloud full?
08-11-2021 08:52
08-11-2021 08:52
no, I bought more space
08-11-2021 08:55
08-11-2021 08:55
That is strange @Kellie28
I'd ask WhatsApp for help https://www.whatsapp.com/contact/?subject=messenger
08-11-2021 09:07
ok thanks, I am on the phone to them now, thanks for your help though
08-11-2021 10:17
08-11-2021 10:17
Good luck