Solved: Transfer

P-J1 · ‎29-07-2018

When keeping number from old contract to O2.which sim do I put in phone until the transfer.

Cleoriff · ‎29-07-2018

Hi @P-J1

All info is in this guide. https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number

Welcome to the forum.

Veritas Numquam Perit

View solution in original post

Cleoriff · ‎29-07-2018

Hi @P-J1

All info is in this guide. https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number

Welcome to the forum.

Veritas Numquam Perit

MI5 · ‎29-07-2018

Use your old sim until the day of the transfer.
When your old sim loses signal, swap to your new o2 SIM card.
Reboot your phone every 30 mins if no signal is evident immediately.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

EmilieT · ‎30-07-2018

Hi @P-J1 and welcome The info @Cleoriff and @MI5 shared should help you get through this transfer smoothly, but please do let us know how you're getting on

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!

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