Transfer number

Number2 · ‎01-08-2020

I kept my number from talktalk its not transferred completely when I text its still the number that came with the sim. Help please

Bambino · ‎01-08-2020

@Number2 Try turning your phone off an back on again. If the port hasn't completed, customer service numbers are here: Guide: Coronavirus Community Help and Support

I DO NOT WORK FOR O2

MI5 · ‎01-08-2020

@Number2

Settings >Phone >My Number and change the number to your correct one.
save and reboot phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

LukasB · ‎11-08-2020

@Number2 Did this work? Or are you still having trouble?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

Number2 · ‎11-08-2020

I did what MI5 said when I went to my number there was no number at all and its not high lighted so couldn't click onto it to put the number in.

LukasB · ‎14-09-2020

Hey @Number2 sorry it has been a while. Has the transfer gone through by now?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

MI5 · ‎14-09-2020

@Number2 wrote:
I did what MI5 said when I went to my number there was no number at all and its not high lighted so couldn't click onto it to put the number in.

Make sure you are looking exactly in Settings >Phone >My Number

I've never known no number at all in there and it's a free text field so you can always input your number.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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