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Tracking number not working

Zach
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on ‎27-11-2018 22:27

on ‎27-11-2018 22:27

I placed an order about 2pm for delivery tomorrow for 10:30am, I haven’t received any confirmation emails but in my O2 under recent orders I can see it there as completed and there is a tracking number. But UKMail website doesn’t recognise the number. I’m just a bit worried having read sooooooooooooo many posts about problems with delivery, I’m kinda regretting it now!
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MI5
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on ‎27-11-2018 22:37

on ‎27-11-2018 22:37

@Zach 

It will be too early to track it until the morning.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Zach
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on ‎27-11-2018 22:40

on ‎27-11-2018 22:40

But surely there must be some sort of confirmation that it will be delivered tomorrow?
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MI5
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on ‎27-11-2018 22:43

on ‎27-11-2018 22:43

There will be in the morning.
The dispatch email you have received confirms it's dispatched from O2 to the courier and you'll get a delivery time slot in the morning.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Zach
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on ‎27-11-2018 22:53

on ‎27-11-2018 22:53

I haven’t received any emails though
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MI5
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on ‎27-11-2018 22:57

on ‎27-11-2018 22:57

You wouldn't have a tracking number if it hadn't been dispatched.
Have you checked your spam?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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on ‎28-11-2018 07:09

on ‎28-11-2018 07:09

You must have accepted the t&c though for the order to progress
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