This week's whinge about priority...

[viridis]

Short and sweet,

Earlier today both my wife and I received the following 

Only on those 2 accounts, the others, no text. 

No problem, 30 quid of m&s vouchers is a pretty welcome gift this time of year.....

So off we trot to m&s online (as it said to) find what we're gonna get and then reopen priority on the missus phone to put hers through (I know sometimes it's a time limit so I "saved for later")

Went into "my priority, the gift was still there, clicked on it, then clicked "redeem"

Been doing that for half an hour now on BOTH phones.

[Anonymous]

I got text as well and thought thats nice something for free from o2 ??

Think again ....

Not available for Highlands of Scotland !!

Really ??

Nothing like Victamised by your Postcode again ...........

Thanks for now't o2

[KimberleyH · Accepted solution]

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@viridis wrote:
I kid you not, twitter is full of people having the same, some got messages of "sold out" before it did this.
So it's not a gift? It's a 1St come offer?


"a gift, on us, for you to lose"
Fixed the sms

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Hi there

Sorry about that, the voucher codes ran out but we've now added some more. Please find your offer in the "My Priority" section of the app and try again.

Thanks

Kim

[viridis]

Thank-you @KimberleyH
Worked.

[Cleoriff]

Hope you have yours now @viridis?

[viridis]

I have mine @Cleoriff, it worked.

[Cleoriff]

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@viridis wrote:
I have mine @Cleoriff, it worked.

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Good...now I have seen a nice M&S top I would like. Costs £30

[Anonymous]

Great news guys! And thanks for reporting it so quick @viridis! Thanks to your feedback we were able to spot it and react quickly

[Anonymous]

I have been trying all day and keep getting same message - not good customer service been with o2 for years - not happy