This week's whinge about priority...

[viridis]

Short and sweet,

Earlier today both my wife and I received the following 

Only on those 2 accounts, the others, no text. 

No problem, 30 quid of m&s vouchers is a pretty welcome gift this time of year.....

So off we trot to m&s online (as it said to) find what we're gonna get and then reopen priority on the missus phone to put hers through (I know sometimes it's a time limit so I "saved for later")

Went into "my priority, the gift was still there, clicked on it, then clicked "redeem"

Been doing that for half an hour now on BOTH phones.

[Cleoriff]

Also....will you be trying it again after midnight to see if the gift for you has updated its status???

[viridis]

I'll have a check,
Gotta keep checking the app for my £50 Google play voucher from the Z5...
If it comes..
@Cairdeas you got yours?

[viridis]

Nope, still the same. 😞

[Cleoriff]

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@viridis wrote:
Nope, still the same. 😞

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Someone from here needs to look into this @viridis. Getting beyond a joke.. As it's a Priority 'gift' would this still be @KimberleyH...or even @Toby?

[Cairdeas]

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@viridis wrote:
I'll have a check,
Gotta keep checking the app for my £50 Google play voucher from the Z5...
If it comes..
@Cairdeas you got yours?

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Nope. No sign @viridis x

[jonsie]

One of the reasons I don't bother with the offers, either non existent,  very limited supplies or too far away. Add to that parking fees and fuel, it would have to be a really good offer to tempt me. In all the years I've been with o2 I've never received a text with an offer just for me. 

[Toby]

Hi @viridis,

Have you tried again this morning?

[viridis]

Yup, still same,
O2 on twitter saying to make sure app is updated to latest version, it is already.
Forward this on to the priority team please @Toby, it's a bit annoying tbh

[Toby]

We're looking into it guys 

[viridis]

Thanks toby