Things you've bought ??

[Anonymous]

On my latest bill I have payments for things I bought

29 Jan 15 £1.660
05 Feb 15 £1.660
06 Feb 15 £1.660

Can I have explanation what is this? Because I have never bought anything for sure.

Also how to complain about that to o2 servise because I can't find any email contact address. ??

[Bambino · Accepted solution]

This is a customer to customer forum. You need to speak to Customer Service. You can call 202 from your mobile, or use the link below. There is no email address.

http://www.o2.co.uk/contactus

[Anonymous]

Sounds like 5 x mms messages to me which plus vat takes the cost to £2.00 (40p each)

[Anonymous]

I agree with piperdog123's call.

Take a look at this to see if you have sent any texts in the following formats. http://community.o2.co.uk/t5/Other-Products-Services/Accidental-MMS-Sending-and-How-to-Avoid-it/td-p...

[MI5]

Looks like O2 Travel costs to me
£1.66 +Vat = £1.99 a day.

[Anonymous]

To add ->

As said customer services should be your first call to clarify this. To answer your query their is a Complaint Link at the foot of the forum if you ever need it.

[Anonymous]

It can be a number of things...we are just guessing...but I'm with @MI5 on this one. That's a possibility. The other obvious one would be premium text. The charges are under things you bought, MMS comes under messages so it has to be an extra.

the item should have a description of what it is for.

[jonsie]

O2 Travel.....have you been overseas in Europe...

[Cleoriff]

Definitely O2 Travel. Those charges show on my bill when I have been to Spain