Solved: The website is terrible I am going around in circl...

Anonymous · ‎30-10-2016

All I want to do is update my email address. I am going around in circles as when I try and put in a new email it says not valid and insists on me putting in the old email which is going to be no longer valid shortly.

How am I supposed to change the email address on my account?

The website is very frustrating.

MI5 · ‎30-10-2016

If you can't figure it out online, give cs a call to do it for you
http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎30-10-2016

If you can't figure it out online, give cs a call to do it for you
http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Cleoriff · ‎30-10-2016

Via My O2 http://www.o2.co.uk/myo2 Change personal details

Veritas Numquam Perit

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The website is terrible I am going around in circles

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