custom-community-header-logo.text

NT · ‎18-09-2018

When I send a text message it comes up twice in recipient's phone.

Can anyone help?

MI5 · ‎18-09-2018

More than likely a problem with the recipients SIM card.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎18-09-2018

More than likely a problem with the recipients SIM card.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

EmilieT · ‎20-09-2018

Welcome to the forum, @NT Are you still experiencing this? Did you get a chance to have a look on the recipient's SIM side as @MI5 suggested?

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!

If you'd like to take part, why not register?

custom-community-header-logo.text

Texts going twice

Important

How do I claim my free gift?

Gifting Apple Watch

Virgin Broadband

Existing loan agreements with Virgin Mobile