Telephone Mast Hatfield AL10 9JG

[MarkLittle]

Hi,

There were some work done on the mast outside our flats between the 18 July and 20 July we got a text saying that work was being carried out but now the mast is very very noisy I can hear it with the windows open or when i go to get in my car.... 

Its buzzing all the time does not stop! can you please have a look, it was not making the noises before the work but now its really noisy!!

[Enlli]

Well we are all customers here but you can use the My Network App to report it

[TallTrees]

Hi there @MarkLittle 

Welcome to the O2 Community Forum

You will need to report it to O2 some info and contact here:

Guide: How can I sort out my network issues? 

Social Media Teams
If this helps and it works for you the
Social Media Teams will be on hand just
send them a message
https://o2uk.co/O2CFB
https://o2uk.co/O2CTW
https://o2uk.co/O2CIG
O2 Facebook
O2 Twitter
O2 Instagram

Hope all is well for you soon

THIS MAY HELP TOO

https://community.o2.co.uk/t5/Pay-Monthly/Network-problem/m-p/1124466

[MarkLittle]

Where on the App do you report the problem?

[lewys-gp]

Just tagging @Enlli as they may have not been notified, @MarkLittle 😊. But, you can also go to this link and type in your postcode, and then choose the option Click here to Report a problem. 

[MarkLittle]

Reported and all they say is there are no problems when they did not even come out and have a look.