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Tariffs

Keith076
Level 1: Joiner
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I recently got an iPad that came with a new O2 sim. I already had an O2 sim prior to this  and I was on a comfortable plan. It seems that the plan that I had selected for the new iPad has since been applied to my  old sim. I’ve been trying to find the relevant contacts to talk about this but to no luck. Any help would be appreciated.

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MI5
Level 94: Supreme
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@Keith076 

When you upgrade, the new tariff is applied to your current sim card, this is normal practice.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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RafaC
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Hey @Keith076 do you still need help with this one?

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