Solved: Tablet promo with huawei p30 purchases

willi10 · ‎15-05-2019

Hi,
I've just got the p30 and when I can claim the free tablet one of the things needed is proof of purchase. Which document do they need? I can only think of the mile long receipt they give you in the shop.
Thanks

MI5 · ‎15-05-2019

@willi10

Your receipt is fine or a copy of your order from your MyO2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎15-05-2019

@willi10

Your receipt is fine or a copy of your order from your MyO2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

willi10 · ‎15-05-2019

Well I thought the receipt but which part to take a pic of its so long? Lol
Oh didn't know that about o2 I will have a look

MI5 · ‎15-05-2019

Your order details from MyO2 will be easier lol 😂

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

willi10 · ‎15-05-2019

Hi
Took a look at my orders there is an order number, but it just says it was completed all the money amounts are at 0 and doesn't say what phone I got etc

MI5 · ‎15-05-2019

It should give you a detailed breakdown so might be worth you calling customer service on 202 for a copy.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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