Solved: TOP UP REfUND

Anonymous · ‎03-06-2013

recent i do online top up i put ten pound top up for my phone from my bank card but i press worng number but i got transaction id any ideas for refund top up

jonsie · ‎03-06-2013

If you have topped up the wrong mobile number you will be unable to get a refund I'm afraid. The responsibility to insert the correct number is yours.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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jonsie · ‎03-06-2013

If you have topped up the wrong mobile number you will be unable to get a refund I'm afraid. The responsibility to insert the correct number is yours.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎03-06-2013

Someone got a bonus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎03-06-2013

thank you for answer next time i will read carefully correct number

Anonymous · ‎03-06-2013

haha

Anonymous · ‎04-06-2013

At least you have a sense of humour about it and are prepared to admit you made a blunder.

Incidently, I wonder how many times this actually happens!? More than we think I reckon!

O2

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