on 14-01-2022 10:02
Good morning,
Few days ago (Tuesday morning) I decided to switch my 3uk number with o2. I received the free sim card at home and follow the instructions (including PAC) to do it.
i received a message that by 6pm of the 13/1/2022 everything will be done. After more than 48hrs still nothing happens and i am not allow to login on MY O2 yet.
thank you all for help
kind regards
Francesco
Solved! Go to Solution.
14-01-2022 10:13 - edited 14-01-2022 10:14
14-01-2022 10:13 - edited 14-01-2022 10:14
It has been taking about a week for ports into O2 lately - is your 3 phone SIM still active? Once that phone loses connectivity to the 3 network, the O2 SIM will become active shortly after (A similar q for port from VM to O2 earlier took almost the full week), @Frank3
The last section if this guide explains the process, so it is just a matter of waiting, and rebooting the phone with the O2 SIM in it now and then. Guide: Migration & porting into O2
Good luck - and welcome to O2.
14-01-2022 10:13 - edited 14-01-2022 10:14
14-01-2022 10:13 - edited 14-01-2022 10:14
It has been taking about a week for ports into O2 lately - is your 3 phone SIM still active? Once that phone loses connectivity to the 3 network, the O2 SIM will become active shortly after (A similar q for port from VM to O2 earlier took almost the full week), @Frank3
The last section if this guide explains the process, so it is just a matter of waiting, and rebooting the phone with the O2 SIM in it now and then. Guide: Migration & porting into O2
Good luck - and welcome to O2.