Solved: Switch insurance to another phone

Lisastar · ‎21-11-2019

Hi. My son just upgraded to the 11 from an x. I’m having it instead of my 8 which still has 6 months left on contract. Can I transfer the insurance from my 8 to the spare iPhone x

MI5 · ‎21-11-2019

@Lisastar

You'll need to call customer service to give them the details of the new phone to check, however, I don't think it is transferable.

You might find it cheaper to shop around too.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎21-11-2019

@Lisastar

You'll need to call customer service to give them the details of the new phone to check, however, I don't think it is transferable.

You might find it cheaper to shop around too.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

gmarkj · ‎22-11-2019

You should also check to see if it is covered by home insurance, or a premium/paid for bank account.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

Martin-O2 · ‎26-11-2019

Hey @Lisastar did you speak to customer services about this one?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

O2

Switch insurance to another phone

upfront payment reservation

Money

Boostbox

amazon account still controlled by o2

Huawei