12-08-2016 17:49
12-08-2016 17:49
Solved! Go to Solution.
12-08-2016 18:35 - edited 12-08-2016 18:38
12-08-2016 18:35 - edited 12-08-2016 18:38
Hi @Anonymous Not sure why this would be creating a problem. Your best bet is to contact customer services I think? http://www.o2.co.uk/contactus
I have double checked again and you appear to have done everything correctly.http://www.o2.co.uk/studentoffer CS is your only chance now I think...
Veritas Numquam Perit
12-08-2016 18:35 - edited 12-08-2016 18:38
12-08-2016 18:35 - edited 12-08-2016 18:38
Hi @Anonymous Not sure why this would be creating a problem. Your best bet is to contact customer services I think? http://www.o2.co.uk/contactus
I have double checked again and you appear to have done everything correctly.http://www.o2.co.uk/studentoffer CS is your only chance now I think...
Veritas Numquam Perit
12-08-2016 18:39
12-08-2016 18:39
If you are applying for a new code I don't understand how it can have been used previously. Must be a system issue and you need to call customer service. Please don't try to get this resolved by live chat.
19-08-2016 22:11
20-08-2016 05:48
20-08-2016 05:48
You should see it applied to your next bill. It won't show in My O2 but will automatically be deducted from the second bill.
20-08-2016 09:58
20-08-2016 09:58
@Anonymous wrote:
I have contacted customer services and they suggested contacting UniDAYS and getting a new code. I have done so, and O2 seemed to accept it, but have not yet applied it.
Like I said, a new code.