cancel
Showing results for 
Search instead for 
Did you mean: 

Student discount code used too many times

Anonymous
Not applicable
Hi, I've applied several times for a 20% student discount, but after texting my code to 61202 I get a reply saying 'the code has been used too many times over the last six months'. In store and over the phone have both told me I'm definitely eligible for the discount (although my 28 days are nearly up). I've now also contacted UNiDAYS to see if they can issue a new code.
Message 1 of 6
6,105 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Cleoriff
Level 94: Supreme
  • 110617 Posts
  • 799 Topics
  • 6355 Solutions
Registered:

Hi @Anonymous Not sure why this would be creating a problem. Your best bet is to contact customer services I think? http://www.o2.co.uk/contactus

I have double checked again and you appear to have done everything correctly.http://www.o2.co.uk/studentoffer  CS is your only chance now I think...

*The Game Is On*

Girl in a jacket

View solution in original post

Message 2 of 6
6,093 Views
5 REPLIES 5

Cleoriff
Level 94: Supreme
  • 110617 Posts
  • 799 Topics
  • 6355 Solutions
Registered:

Hi @Anonymous Not sure why this would be creating a problem. Your best bet is to contact customer services I think? http://www.o2.co.uk/contactus

I have double checked again and you appear to have done everything correctly.http://www.o2.co.uk/studentoffer  CS is your only chance now I think...

*The Game Is On*

Girl in a jacket
Message 2 of 6
6,094 Views

jonsie
Level 94: Supreme
  • 86776 Posts
  • 594 Topics
  • 5054 Solutions
Registered:

If you are applying for a new code I don't understand how it can have been used previously. Must be a system issue and you need to call customer service. Please don't try to get this resolved by live chat.

2020-Awards-jonsie5695219-2




O2 Social Media

SM Icons(Twitter |
Instagram | Facebook)




































5695219-2
Message 3 of 6
6,089 Views

Anonymous
Not applicable
I have contacted customer services and they suggested contacting UniDAYS and getting a new code. I have done so, and O2 seemed to accept it, but have not yet applied it.
Message 4 of 6
5,974 Views

jonsie
Level 94: Supreme
  • 86776 Posts
  • 594 Topics
  • 5054 Solutions
Registered:

You should see it applied to your next bill. It won't show in My O2 but will automatically be deducted from the second bill.

2020-Awards-jonsie5695219-2




O2 Social Media

SM Icons(Twitter |
Instagram | Facebook)




































5695219-2
Message 5 of 6
5,965 Views

MI5
Level 94: Supreme
  • 126826 Posts
  • 613 Topics
  • 21800 Solutions
Registered:

@Anonymous wrote:
I have contacted customer services and they suggested contacting UniDAYS and getting a new code. I have done so, and O2 seemed to accept it, but have not yet applied it.

Like I said, a new code.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 6 of 6
5,958 Views