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Strange text problem

fedupagen
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I can phone my freind and talk she can phone me and talk ok, she can text me ok but I can't text her, I do a *0# test message to her and it comes up on my phone "message delivered" but nothing appears on her phone  I am on 02 she is on Vodafone any ideas please?

Message 1 of 31
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fedupagen
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yes getting other peoples except her son now, on EE

Message 11 of 31
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MI5
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Ask her to turn off and take sim out, give it a wipe with a dry cloth and then try again.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Message 12 of 31
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fedupagen
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we tried that before

Message 13 of 31
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jonsie
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Your friend has blocked you. As already explained, she must open messages and then message settings to find the blocked list.

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adamtemp64
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@fedupagen Please tell us the make and model of your friends phone then the knowledgeable ones on here can give you good advice 

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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fedupagen
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Its an old Nokia ?? she doesn't like smartphone. she would buy a new model but its no good if something else is causing the problem

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fedupagen
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Mine is  an xperia xz

Message 17 of 31
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MI5
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You can still block texts on "old Nokia's"
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 18 of 31
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fedupagen
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Yes but I can ring and speak no problem so not blocked just not text

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MI5
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Yes but as already explained there may be a separate block list for texts and calls.
You need to check and eliminate by following the advice given to you.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 20 of 31
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