Solved: Stop monthly text alert for bill

Anonymous · ‎03-02-2018

How do I stop receiving this annoying text alert? I can't see any settings for it in myo2

MI5 · ‎03-02-2018

You’ll need to contact customer service to get them turned off. http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎03-02-2018

You’ll need to contact customer service to get them turned off. http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎04-02-2018

I'm totally happy to get these texts and thousands of customers who don't pay by direct debit possibly welcome them too. Customer service can switch them off if you call 202.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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