Solved: Stolen Phone

Milinski · ‎22-03-2023

Hello,

My phone was stolen last night, could you please block phone access

MI5 · ‎22-03-2023

Follow this guide Guide: Lost or Stolen O2 Device? - How to Report it

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎22-03-2023

@Milinski

Follow this guide Guide: Lost or Stolen O2 Device? - How to Report it

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Enlli · ‎22-03-2023

This is a customer to customer forum so can't be done from here

All info in this guide

Guide: Lost or Stolen O2 Device? - How to Report it

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

O2

Stolen Phone

Huawei

4g to 5g sim

Amazon Prime Extra

lost sim

Beta testing O2 products and services