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Vilma
Level 1: Joiner
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on ‎05-09-2019 21:12 - last edited on ‎06-09-2019 08:31 by

on ‎05-09-2019 21:12 - last edited on ‎06-09-2019 08:31 by

Hi,i fill the form on Tuesday 9pm ish for keep my same number.Still not working, if u can help me please

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MI5
Level 94: Supreme
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on ‎05-09-2019 21:20

on ‎05-09-2019 21:20

@Vilma 

O2 have been have issues with some number transfers. I suggest you give customer service a call Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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jonsie
Level 94: Supreme
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on ‎05-09-2019 21:19

on ‎05-09-2019 21:19

Any help @EmilieT ?

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MI5
Level 94: Supreme
  • 151825 Posts
  • 650 Topics
  • 28844 Solutions
Registered:

on ‎05-09-2019 21:20

on ‎05-09-2019 21:20

@Vilma 

O2 have been have issues with some number transfers. I suggest you give customer service a call Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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EmilieT
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on ‎06-09-2019 08:33

on ‎06-09-2019 08:33

Hi @Vilma, and welcome to the forum slight_smile

 

I'm sorry to hear your having some trouble porting your number - have you already spoken to customer service, and if so what did they say? Either way, I'd gladly get someone on my end to look into it for you if you still need help today!

 

Thanks for the mention @jonsie, and the advice @MI5 thumbsup

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