on 26-08-2020 16:54
on 26-08-2020 18:03
on 26-08-2020 18:03
on 26-08-2020 21:24
on 26-08-2020 21:24
You'll need the contact numbers for customer service.
Guide: Coronavirus Community Help and Support
Advice from an O2 Guru regarding a way to get through:
If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.
on 27-08-2020 15:42
on 27-08-2020 15:42
Possibly may be able to get help from @O2Emma or @O2KyleW also?
on 27-08-2020 16:46
on 27-08-2020 16:46