Spend cap

[1taka1]

How do l apply a spend cap on my account.

[Bambino]

@1taka1 See this: https://community.o2.co.uk/t5/How-to-Guides/Spend-Caps-on-O2/ba-p/1243913

[MI5]

@1taka1 

You'll need the contact numbers for customer service.

Guide: Coronavirus Community Help and Support 

http://www.o2.co.uk/contactus

Advice from an O2 Guru regarding a way to get through:
If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.

[MI5]

Possibly may be able to get help from @O2Emma or @O2KyleW also?

[O2KyleW]

Thankyou for the tag @MI5 i will assist the customer via private message